Privacy Policy

Privacy policy At SkillSquad ("we", "our", "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use the SkillSquad mobile app, website, and related services (“Platform”). By using SkillSquad, you agree to this Privacy Policy. If you do not agree, please do not use our Platform. 1. Information We Collect We may collect the following types of information:  a. Personal Information Name, phone number, email address Address or service location Account login details b. Payment Information Payment method details (processed securely through our payment partner) Transaction history Note: We do not store your full payment card details. These are handled by our authorized payment gateway under their security and privacy standards. c. Usage Data Device type, app version, IP address, and general location App usage activity (e.g., pages viewed, buttons clicked) Crash reports or performance logs d. Service Data Bookings made, services used, and interactions with Service Providers 2. How We Use Your Information We use your data to: Provide and manage home services Process bookings and payments Communicate service updates, confirmations, or alerts Improve app performance and user experience Prevent fraud and ensure safety Comply with legal obligations 3. Sharing of Information We may share your information only with: Service Providers to fulfill your booking Payment partners for processing payments Technical vendors who help us run the Platform Law enforcement if required by law We do not sell your personal information to anyone. 4. Data Security We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we take every precaution, no method of electronic storage is 100% secure. 5. Data Retention We retain your personal data only for as long as necessary to: Provide our services, Comply with legal or regulatory requirements, or Resolve disputes and enforce our agreements. 6. Your Rights You may: Access or update your profile information Request deletion of your account and personal data Withdraw consent for marketing communications To exercise your rights, contact us at support@skillsquad.in . 7. Cookies and Tracking We may use cookies or similar technologies to enhance your experience, analyze usage, and improve the app. You can manage cookie preferences through your device settings. 8. Third-Party Links and Services SkillSquad may contain links to third-party websites or services (e.g., payment gateways, service provider pages). We are not responsible for their privacy practices. Please review their policies before sharing any data. 9. Children’s Privacy SkillSquad is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. 10. Changes to This Policy We may update this Privacy Policy periodically. The latest version will always be available within the app or at [www.skillsquad.in/privacy ]. Your continued use of the Platform after updates means you accept the revised Policy. 11. Contact Us If you have questions or concerns about this Privacy Policy, please contact: 📧 support@skillsquad.in